Before I Apply

I’m about to apply for a position at Rio Grande. How can I improve my chances? 

  • Things you can do to improve your chances are:

  • Fill-out the application form completely and accurately

  • Respond to all pre-screening questions

  • Proof-read your application materials to make sure they don’t have any grammatical or spelling errors

  • Attach a resume that clearly displays your relevant skills, qualifications and experience

  • Attach any and all documents pertaining to certifications, degrees, or training.

Note: If you are applying via Linked-In please make sure to check the security setting so we are able to access your credentials and double check that your profile is updated. Refer to the tips above.

The most important part of the application process is staying on top of the status of your application. Be sure to check your email regularly to monitor status updates and next steps. We look forward to receiving your application. Good luck!

Can I just send you my resume? 
We do not review resumes without a submitted job application. Please view our list of open positions and submit an application.

How does the application process work? 
When you click the “Apply Now” button, you will be asked to create a username and password for your unique Applicant Profile. You will be asked to fill-out an online application form, provide your employment history, respond to pre-screening questions, provide contact information and upload your resume. (The information provided will be saved in your applicant profile and can be used for future applications.) We highly recommend that you attach a resume to your application to highlight your skills, qualifications and experience. You can upload your resume in a Word document, PDF or RTF file. Once you have uploaded your resume, please review the information in your application to ensure it is correct.

Note: Keep a record of the username and password you used to create your profile, as you will need it to login to your account and for any future job applications.

What is the difference between a profile and an application? 
You can create a profile with your contact information, education and work history and not apply to a specific position. OR You can apply to a specific position by creating a profile with your contact information, education and work history. When you click "Apply Now" from a posted open position, your application will be auto-populated from your existing profile, and you will be prompted to verify the information. Once you have verified your information and answered any additional questions, click the "Send Application" button. You will receive a message that your application has been sent and a confirmation email.

Why can't I attach my resume to my application? 
When uploading documents to your profile, be sure to remove any special characters (&, $, @) from the file name, as these will result in a formatting error message. Rename your document without special characters and attach.

After I Have Submitted An Application

I have applied for a job but haven’t heard anything. 
We send out emails at each step of the process to update you on your status. First, check your emails to see if you received an application confirmation email. If you did not receive this email, please login to your applicant profile and double-check the email address you provided. You may also check the status of your application from your Applicant Profile page when you login to your account and click on “My Profile” in the top right hand corner.

Once I have applied how will I know the next steps? 
You will be automatically updated via email on your application status. *It is very important that you regularly check your email inbox for updates and next steps. If you do not see follow-up emails Please check that the email address you provided is correct. Please note that depending on your email security settings, correspondence may be diverted to spam and or junk folders, and you would need to check these folders.

I received an email about completing assessments. What are these? 
Rio Grande has a unique participative management culture that was established over 30 years ago. We’re all accountable for our actions and have a voice in how things are done. The assessments will help us better understand your work preferences, work style and attitude, to ensure the best fit for you. These assessments take about 1-1½ hours to complete. Please be sure to complete “Part 1” and “Part 2” of the assessments. The user name and password for “Part 2” is provided in the email. Please make sure that you carefully read and follow the instructions. If you are not able to access or submit the assessment, please call 505-839-3000 to speak with a Human Resource Representative.

I was just asked to fill out a Background Consent Form, but I haven’t been contacted.
Should I fill this out? As part of our process we collect the consent for a background check upfront. Please note this is only a request for consent; it doesn’t mean that a background has or will be processed. We are using a secure system. Your information is secure and handled with the strictest confidentiality.

I have completed all the requirements but haven’t been contacted. What now? 
If you have completed all steps including; Parts 1 and 2 of the assessments, and the background consent form, please call the Human Resource Department at 505-839-3000.

I have been scheduled for an interview. What should I expect? 
Rio Grande has a unique participative management culture and team members are a part of the interview process. You can expect to have a panel interview with 5-12 team members present depending on the team size. We encourage you to be yourself and ask questions during the interview because ensuring the right fit is in your and the company’s best interest.

I was not selected for the position I applied for. What should I do now? 
If you received an email stating that you were not selected for the position or that the position is now closed, please check for other open positions that you may be qualified for at Rio Grande Careers.

Technical FAQs

What do I do if I forgot my Password or I received a ‘locked account’ message? 

  • Click on the “Forgot Password” link. 

  • Enter the email address that you used to create your profile and submit. 

  • You will receive an email with a temporary password (it may take up to 3 hours to receive this email). 

  • Copy the temporary password, taking care to avoid any spaces before or after the password. 

  • Go back to the login screen, enter your email address and paste the temporary password that you have copied. 

  • The system will prompt you to update your password. 

  • After completing the process, you will be directed to your profile. You can choose to edit your profile, or search for and apply to any open positions.

Can I make changes to my already submitted application? 
Once you hit the “Submit” button, no changes can be made to the application or attachments.